Guidelines

• Orders may be e-mailed to your sales representative, or faxed to 972-478-5642.
• We ship Monday through Friday, and start processing orders at 9:30 A.M. and our cut-off time is 5:00 P.M., CST.
  
• All orders received before our cut-off time will ship out the same day unless agreed otherwise.
• Our cut-off time for FedEx Ground is 1:30 P.M.  Any FedEx Ground orders received after that time will ship the next business day.
• We will ship worldwide, except to embargoed countries.

• We ship only using FedEx and UPS.
  
• Please ensure the bill to account number is present on the purchase order.
  
• All COD shipments will have the shipping added to the invoice.
• For other couriers, please contact your sales representative.  It will be responsibility of the customer to provide the bill of lading, and schedule the pickup.

• All palletized items require a one day lead time, unless agreed otherwise.
• We do not send freight COD.  Speak to you sales representative for other payment methods.