Home Parts Inventory Browse Parts Discount Computer Store Contact Us Track My Order

Return Policy

Please read the following before returning any item, to avoid any delays:

  • Click the link above labeled RMA Form, fill out all necessary information, and then click the Submit button located at the bottom right hand corner of the form.

 

  • The RMA form must be filled out; we will not authorize any returns without the RMA form completed by the requesting customer.
  • All parts are subject to a 20% restocking fee, if tested good upon arrival.
  • An RMA number must be obtained before returning any item; note that parts coming back without RMA numbers will be refused.
  • The RMA number must be referenced on the airway-bill, otherwise shipping charges will be refused.
  • RMA's are valid for 20 days after issuing date.
  • Check parts for our serial numbers before sending back.
  • Reference the RMA number outside of box
  • Do not use our account for returns unless authorized by MET.
  • If returned on our account without proper authorization, all shipping costs will be deducted from the credit memo.
  • 30 day warranty issued for most parts, unless otherwise agreed.
  • Shipping charges are non-refundable.

 

Return to:

MET International
Attn:  RMA Department / RMA# (RMA number provided)
1900 Surveyor Boulevard
Carrollton, TX  75006

  • A new Purchase Order must be issued for all replacement orders, please contact your sales Rep for further details.
  • Do not use the credit from your credit memo until authorized by our accounting department, we must receive parts back first.
  • For questions about credit status contact Julie@metint.com